Information Technology
IT can and must continue to become more business-centric.
1) Improve communications. IT must communicate with the business in terms that are clear. Ratherthan talking in terms of MegaBytes and Gigahertz, IT needs to talk in term of Return on Investment (ROI), competitive advantage and other metrics used by business. By communicating with the business, IT can better understand the needs of the business. It is not the job of the business leaders to know
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