The cloud storms as a disruptive force
The cloud in its various forms (SaaS, IaaS and PaaS) trumps all market sectors by a wide margin in this two-part question. Slightly more than half (56 percent) predict that these cloud services will lead consumer technology change and shake up business the most (55 percent). Moreover, software as a service dwarfed the two other cloud-computing categories (infrastructure and platforms), with 30 percent singling out SaaS on the consumer side and 21 percent for business.
IT can and must continue to become more business-centric.
1) Improve communications. IT must communicate with the business in terms that are clear. Ratherthan talking in terms of MegaBytes and Gigahertz, IT needs to talk in term of Return on Investment (ROI), competitive advantage and other metrics used by business. By communicating with the business, IT can better understand the needs of the business. It is not the job of the business leaders to know