CRM Perspectives and Definition

CRM Perspectives and Definition

CRM Perspectives and Definition

The term “customer relationship management” emerged in the information technology (IT) vendor community and practitioner community in the mid-1990s. It is often used to describe technology-based customer solutions, such as sales force automation (SFA).

You need to be logged in to view the rest of the content. Please . Not a Member? Join Us

error: Content is protected !!