Rationale for Mergers and Acquisitions

There are several reasons for M&A. M&A has been widely used in developed economies as a growth strategy and is now increasingly getting accepted by Indian businesses as a critical tool of business strategy. It is increasingly becoming the order of the day in businesses especially in rapidlyevolving businesses like information technology, telecommunications, business process […]

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Customer Relationship Management Strategy

  To survive in today’s marketplace, a company cannot afford to choose between low costs on the one hand, and high quality, innovative technology, quick delivery, or high variety on the other. A hybrid strategic approach is needed, teaming high quality or the latest technology with a strong cost position. Mass customization is the perfect way […]

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Managing Shifts in Organizational Culture

Organizational cultures are neither uniform nor static. They evolve over time, and so it seems reasonable to posit that all cultural systems will exhibit continuous, incremental changes punctuated on occasion by more episodic, radical change (Watzlawick et al., 1974; Weick and Quinn, 1999). Mergers and acquisitions represent sudden and major change and generate a great […]

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What can IT do?

IT can and must continue to become more business-centric. 1) Improve communications. IT must communicate with the business in terms that are clear. Ratherthan talking in terms of MegaBytes and Gigahertz, IT needs to talk in term of Return on Investment (ROI), competitive advantage and other metrics used by business. By communicating with the business, […]

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The Extent of Diversification in Develping Countries

Many developing countries, including some of the poorest, have achieved significant export diversification over the past two decades, spurred by changes in technology and investments in infrastructure. Chandra, Boccardo, and Osorio (2008) observe that some degree of export diversification, as measured by the Herfindahl index, has been widespread: almost 60 percent of the developing countries […]

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